There's no way to purchase a pre-paid return shipping label through Amazon’s system at this time. You will need to purchase it off site. Here are some options:
- Paypal: If you have a Paypal account, you can create pre-paid return labels using this link: www.paypal.com/shipnow.
- USPS.com: You can purchase priority mail labels. Media or first class labels will require a paid account.
- FedEx.com or UPS.com
- Stamps.com if you have an account
- Shipping software like ShipStation if you use it. Here's a link to a 2-month free trial if you're interested in trying it: https://info.shipstation.
com/altos-digital
When you generate the label you can save it as a .jpg so you can upload it for the customer. Amazon's requirements for return labels are as follows:
Pre-paid return label files must meet the following requirements:
- The file size cannot be larger than 2MB.
- The file must be one of these supported file types:
- .jpg
- .bmp
- .gif
- .tif
- The label must include the return address in plain text.
- The label must include the carrier tracking number (if available) and estimated return shipping costs.
- Optional: The label can provide custom return instructions.