FAQ

I'm going on vacation and can't fulfill orders, what should I do?
No problem! You can simply put your Amazon store into vacation mode and this will stop your orders while you're away. In order to do this, login to your...
Tue, 14 May, 2019 at 2:30 PM
What happens if a buyer wants to ship to a different address?
Visit the link below to learn more about shipping to different addresses. Note: You must have an Amazon seller account to access the following link. htt...
Tue, 21 Aug, 2018 at 3:33 PM
How can I do an exchange for a buyer who wants a replacement instead of a refund?
Amazon does not support exchanges.  Instead, the buyer will need to return the item and you can process a refund.
Thu, 11 Apr, 2019 at 1:29 PM
What if a buyer returns the wrong item?
Sometimes buyers mistakenly return a different item than the one they purchased from you. If this happens, contact the buyer to: Let them know that they m...
Thu, 11 Apr, 2019 at 1:31 PM